Inside Sales Representative

Stoney Creek, Ontario

40 hours / week

In Office

Benefits:

Why Join Our Team?

Competitive Pay.
Medical, Dental, and Vision Plans.
Deferred Compensation (401k) Plan with a company match.
No-cost Life Insurance, Short Term Disability, Long Term Disability overages.
Paid Time Off.
Team Events.
Employee Perks
A culture that values opportunity for growth, development, and internal promotion.

Position overview:

The Inside Sales Representative will focus on customer service, communication, order entry, inventory management, and MRP review for new and existing flat-rolled accounts. The ideal candidate will have direct sales and customer service experience in the steel service industry and the ability to develop long-term customer relationships. The candidate should possess industry knowledge and business acumen to help meet sales targets and contribute to our profitable growth.

Key responsibilities:

Inventory control, generate leads, and maintain accounts to achieve and exceed the company’s objectives.
Respond to all inquiries and promptly provide information regarding order status, deliveries, quality, or other inquiries.
Develop relationships with customers in Purchasing, Receiving, Quality departments, etc.
Communicate customer requirements within Nova’s internal production, Shipping, and Quality departments.
Receive and enter customer orders accurately and efficiently, following company parameters.
Receive customer forecasts and enter information into Nova’s MRP,ensuring accuracy.
Lead role in working with an outside sales representative to ensure proper inventory levels – master coils as well as finished goods.
Identify and resolve issues relating to customer forecasts and mill lead times.
Act as the liaison between other Nova departments – Purchasing, Scheduling, Shipping, and Finance.
Develop a strong understanding of the job procedures as well as equipment capabilities.
Ability to maintain composure under stressful situations and high customer demands.
Ability to work with others in a team atmosphere.
Demonstrates a reliable, dependable work effort and positive work attitude.

Requirements:

University or college graduate.
Minimum of 2 years inside sales experience preferred.
Self-motivated and able to work independently as well as part of a team in a fast-paced environment.
Proficient in math, with the ability to multiply and divide to ensure orders are accurate and reduce scrap or raw material.
Strong communication skills, written and verbal.
Proficient computer skills (Word, Excel, and Outlook).
Ability to multitask and work under tight deadlines.

Share this post

Copy link

Submit your resume

Send a message to our team, we will get back to you shortly.

First Name

Last Name

Email Address

Phone Number

Upload CV/Resume

Additional Information

By checking this box, I acknowledge and consent to the collection and use of my personal information for the specific purposes outlined on this page. I understand that I have the right to withdraw my consent at any time upon request.

Get in touch with Nova Steel

Join a team where growth and families come together.